CRM (Customer relationship management) programs are building models for business' to develop treatment of a business through recording customers' information by software that allows developers to be able to act as it fits customer's taste in order to build the trust between customer and the developer, is called customer relationship management. You can empower and manage customer relationships by creating a CRM according to the roles that you specify with Drupal. Sales programs, marketing programs, customer service programs, and technical support programs are the base for customer relations.
Drupal, other than the other CRM programs, can easily be customized for all sorts of needs with its modular structure. ERPAL is a Drupal distributer, and it defines itself as a flexible platform for business applications. ERPAL can also integrate itself into an e-commerce base and with this, it eases customer management by using online sales.
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